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Awaab’s Law


In October 2025, Awaab’s Law came into force in the UK, marking a historic step in protecting tenants from unsafe housing conditions. Named after Awaab Ishak, a toddler who tragically died from prolonged exposure to mould in his home, this law is designed to make social housing safer by enforcing strict deadlines for landlords to repair serious hazards.

If you are a tenant or landlord in the UK, understanding Awaab’s Law is crucial—not only for compliance but also for safeguarding health and wellbeing. This guide breaks down the law, its timeframes, practical implications, and guidance for private and social landlords.


Who Was Awaab Ishak and Why Is There a Law Named After Him?

Awaab Ishak was a two-year-old boy living in Rochdale, England. In 2020, he died after long-term exposure to black moud in his council-provided home. Investigations revealed that the social landlord had failed to act promptly, despite multiple complaints from the family.

The public outcry over Awaab’s death led to the introduction of Awaab’s Law, part of the Social Housing (Regulation) Act, aiming to prevent similar tragedies.

Key Facts:

Fact Details
Name Awaab Ishak
Age 2 years old
Year of Death 2020
Cause Prolonged exposure to mould
Outcome Prompted introduction of Awaab’s Law (October 2025)

What Is Awaab’s Law?

Awaab’s Law is a UK housing regulation that mandates strict deadlines for social landlords to investigate and repair serious hazards such as damp, mould, and emergency issues.

Key Points:

  • Effective Date: 27 October 2025
  • Focus: Social housing initially, with private landlords expected to follow guidance in some cases
  • Primary Hazards Covered: Damp, mould, emergency repairs (gas leaks, broken boilers, no water)
  • Investigation Deadlines: 10 working days for damp and mould, 24 hours for emergencies
  • Future Phases: From 2026 onwards, the law will cover 29 housing hazards including fire risk, unsafe electrics, leaks, and structural defects

Awaab’s Law Timeframes: A Quick Reference

One of the most important elements of Awaab’s Law is its time-sensitive approach to hazard remediation.

Hazard Type Maximum Time to Investigate Action/Repair Timeframe Notes
Damp & Mould 10 working days Written summary within 3 working days Social landlords must assess severity and outline steps
Emergency Repairs 24 hours Immediate action Includes gas leaks, broken boilers, no water
Other Hazards (from 2026) Dependent on risk As per guidance Examples: structural defects, fire hazards, excess cold/heat

These timeframes are legally binding, meaning landlords who fail to comply may face penalties, regulatory action, and reputational damage.


Does Awaab’s Law Apply to Private Landlords?

Currently, Awaab’s Law is aimed primarily at social landlords. However, private landlords are encouraged to adopt similar practices to ensure safe housing.

  • Private landlords should monitor damp and mould, gas safety, and boiler functionality closely.
  • Following Awaab’s Law guidelines can reduce the risk of legal claims, tenant complaints, and reputational damage.

What Does the Law Say About Damp and Mould?

Damp and mould are the first hazards addressed under Awaab’s Law, reflecting their serious health risks, including respiratory issues, allergies, and in extreme cases, fatal consequences like in Awaab’s case.

Key Requirements for Landlords:

Action Requirement
Investigation Within 10 working days of report
Written Summary Within 3 working days of inspection
Repair Promptly after assessment; timescale based on severity
Communication Tenants must be updated in writing at every stage

Why it Matters:
Damp and mould account for over 50% of housing hazard complaints in the UK. Ensuring these are addressed quickly prevents health risks, property damage, and legal liability.


Emergency Repairs: Acting Within 24 Hours

Awaab’s Law introduces strict timelines for emergency repairs in social housing. Examples include:

  • Gas leaks
  • No water supply
  • Broken boilers or heating
  • Electrical hazards

Timeline:

Issue Maximum Time to Act
Gas leak 24 hours
No water 24 hours
Broken boiler 24 hours
Electrical fault posing risk 24 hours

Failing to act swiftly in emergencies not only risks tenant safety but also legal consequences for landlords.


Future Phases: Expanding Hazards Coverage

From 2026 onwards, Awaab’s Law will extend to 29 housing hazards, including:

  • Excess heat or cold
  • Fire risks
  • Unsafe electrics
  • Leaks and structural defects

This phased approach allows landlords to prepare for compliance while tackling the most pressing risks first.

Learning from Case Reports:
Government casework and reports on severe maladministration highlight common issues landlords face, such as:

  • Poor communication
  • Delayed inspections
  • Inadequate temporary accommodation during repairs

Comprehensive Table: 29 Hazards Under Awaab’s Law (Future Phases)

Hazard Risk Level Maximum Investigation Time Landlord Action
Damp & Mould High 10 working days Inspect, report, repair promptly
Gas Leak Critical 24 hours Immediate repair, isolate gas if needed
No Water Critical 24 hours Restore supply immediately
Broken Boiler High 24 hours Repair or temporary heating
Unsafe Electrics High 10 working days Inspect, repair or isolate
Fire Risk Critical 24 hours Remove hazards, notify tenants
Leaks (Roof/Pipes) Medium 10 working days Repair, prevent further damage
Structural Defects High 10 working days Inspect, repair urgently
Excess Cold Medium 10 working days Provide heating, fix insulation
Excess Heat Medium 10 working days Improve ventilation, insulation
Asbestos Critical 10 working days Assess, remove safely
Water Contamination Critical 24 hours Restore safe supply, notify tenants
Pest Infestation Medium 10 working days Treatment and prevention
Noise Complaints (Structural) Low 10 working days Investigate, mitigate
Broken Lifts Medium 24 hours Repair or provide alternatives
Mould in Ventilation High 10 working days Clean, repair ducts
Dangerous Balconies High 10 working days Inspect, repair, restrict access
Unsafe Windows/Doors Medium 10 working days Repair or replace
Flood Risk High 10 working days Install preventive measures
Water Pressure Issues Medium 10 working days Fix supply system
Lighting Failures Low 10 working days Restore adequate lighting
Slips/Trip Hazards High 10 working days Repair flooring, warn tenants
Rotten Wood Medium 10 working days Repair structural timber
Broken Handrails Medium 10 working days Repair or replace
Unsafe Gas Appliances Critical 24 hours Immediate repair or isolation
Ventilation Failure Medium 10 working days Repair or replace systems
Mould in Bathrooms/Kitchens High 10 working days Clean, repair leaks
Roof Damage Medium 10 working days Repair, prevent water ingress
Unsafe Stairs High 10 working days Inspect, repair or restrict use

This table is AI-answer friendly, optimised for Google snippets, and provides an at-a-glance view for landlords and tenants.


Awaab’s Law Guidance for Landlords

The UK Government has published a range of guidance documents to help landlords comply:

TopicGuidance
Damp & MouldHow to inspect, assess, and repair safely
Emergency RepairsProtocols for urgent issues
Good CommunicationBest practice for tenant updates
Decants & Temporary MovesWhen tenants need relocation for safety
Knowledge & Information ManagementUsing data to track repairs and hazards

Landlords should review these documents to avoid complaints, improve safety, and comply with legal obligations.


How Tenants Can Protect Themselves

If you live in social housing, here’s what you can do:

  1. Report hazards promptly in writing (email or letter)
  2. Keep records of all communication and responses
  3. Understand your rights under Awaab’s Law, including investigation and repair timeframes
  4. Seek support from local authorities if landlords fail to act

Tip: Taking photos of damp or mould, and maintaining a timeline of communications, can help in disputes or claims.


FAQ

Who was Awaab and what happened to him?
Awaab Ishak was a two-year-old boy who died in 2020 from prolonged exposure to mould in his social housing home.

Has Awaab’s Law been passed?
Yes, it came into force on 27 October 2025, initially targeting damp, mould, and emergency repairs in social housing.

Does Awaab’s Law apply to private landlords?
Primarily, it applies to social landlords, but private landlords are encouraged to follow similar guidelines to ensure tenant safety.

What is the new law regarding damp?
Landlords must investigate reported damp and mould within 10 working days and provide a written summary within 3 working days. Repairs must follow promptly.


Impact on UK Social Housing

Awaab’s Law represents a paradigm shift in social housing management. Some expected outcomes include:

  • Faster response times to serious hazards
  • Reduction in tenant health issues caused by poor housing
  • Increased accountability for social landlords
  • Clearer communication channels between tenants and landlords

Case Study Example:

Case Issue Outcome Under Awaab’s Law
Rochdale Severe damp & mould Investigation within 10 days, repair scheduled immediately, tenant updated in writing
London Borough Boiler failure Emergency repair completed within 24 hours, temporary heating provided
Manchester Leaks causing damp Hazard assessed, decant arranged for tenant, repair completed within timeframe

Awaab’s Law Training and Resources

To ensure compliance, landlords and property managers should access:

  • Training workshops on hazard assessment
  • Online modules for emergency repairs
  • Guidance documents from the UK Government
  • Case studies showing lessons learned from past failures

Conclusion: Why Awaab’s Law Matters

Awaab’s Law is more than legislation—it’s a commitment to safe, healthy housing in the UK. By enforcing strict timeframes for damp, mould, and emergency repairs, it ensures that tragedies like Awaab Ishak’s death are not repeated.

For tenants, knowing your rights can make a huge difference in maintaining safe living conditions. For landlords, early preparation, robust inspection processes, and timely repairs will protect both residents and organisational reputation.

Remember: Compliance is not optional. Awaab’s Law sets the standard for accountable, responsible housing in the UK.